Privacy policy

Privacy Policy

Effective Date: 19 July 2025
Last Updated: 19 July 2025

At Macson Ltd, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.macsonltd.co.uk.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information:
  Name, address, email, phone number, and payment details.

• Order & Delivery Details:
  Shipping address, order history, and product preferences.

• Technical Information:
  IP address, browser type, device type, and browsing behavior.

• Communication Records:
  Any correspondence or inquiries you send to us.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate order updates and customer support

• Improve our website and services

• Send you promotional offers (only with your consent)

• Comply with legal obligations

3. Sharing Your Data

We do not sell or rent your personal information to third parties. We may share your data with:

• Delivery partners (to ensure smooth product delivery)

• Payment processors (to complete secure transactions)

• IT service providers (for hosting, backup, and analytics)

• Legal authorities (only when required by law)

All partners are required to maintain the confidentiality and security of your data.

4. Cookies & Tracking

Our website uses cookies to enhance your experience, track website performance, and analyze user behavior. You can adjust your cookie preferences via your browser settings.

5. Your Data Rights (UK GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to data processing

• Withdraw consent at any time

To exercise any of these rights, contact us at contact@macsonltd.co.uk.

6. Data Storage & Security

Your data is securely stored on encrypted servers and accessed only by authorized personnel. We take every reasonable measure to protect your data against loss, misuse, or unauthorized access.

7. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes stated in this policy, or as required by UK law (e.g., for accounting or tax purposes).

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect legal changes or improvements in our services. The latest version will always be posted on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Macson Ltd
📧 Email: contact@macsonltd.co.uk
📞 Phone: 07714465451
🌐 Website: www.macsonltd.co.uk